The company Wholesale Cabinets is one of the most prominent e-commerce businesses in the United States. It sells high-quality, low-cost kitchen and bathroom cabinets to professional and retail customers. The company, which was founded in 2012 and serves customers nationwide, designs and sells kitchen and bathroom interiors. Thousands of customers have had their kitchen and bathroom dreams realized by our professional sales and design team. We are currently seeking Customer Service Representatives to support the company’s rapid expansion. The placement is remote (home-based), but due to restrictions in our employment registration, we are only currently seeking residents of Florida or Texas. Visit www.wholesalecabinets.us to learn more about the company and its products. About the job: The primary responsibility of this position is to handle all customer service-related inquiries and to be an effective and productive member of the team. This position primarily uses chat to communicate with customers. Product inquiries, shipping damage claims, order status updates, vendor communications, pricing calculations, and other requests may be included.
Who do we want to find?
Several essential qualities are required for success in this position:
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– Rapidity and a high threshold for stress: During periods of quiet, multiple customer requests at once frequently intensify the situation. They all anticipate prompt responses and expert customer service. The candidate we are looking for must be quick to type, adept at multitasking, and quick and curious learner.
– Commitment to hard work: You are completely at ease with going above and beyond for customers, even when it goes against your job description, and you have a genuine interest in and dedication to the needs of customers. Being the front face of the company requires constant attention to the needs of the customers.
– Originality: You will frequently be asked questions to which you do not know the answers and must respond immediately. You are at ease with this, and you see it as an opportunity to learn new things and help the customer.
– Sales savvy: A question about customer service is the catalyst for many sales opportunities. You are devoted to assisting customers in selecting the appropriate products and generating profits for the company.
– Individuality: You are completely at ease with working alone and frequently having to come up with your own answers because you won’t have any team members present.
– Detachment: One wrong number is just as bad as all wrong numbers in our industry, where everything is built on SKU numbers and dimensions in inches. A great conversation with a customer can be ended by a spelling or wording mistake. You are aware that you always represent the company and its brand, that you are an excellent writer, and that you are proud of that.
You are obviously well-versed in the fundamentals of the MS Office suite. You can write and speak English well, and you can type quickly and confidently.
What we have to offer The position is a one-of-a-kind chance to join the rapidly expanding kitchen and bathroom cabinet market as a member of a great team with a strong company culture. Our team members frequently praise the advantages of working for our company, such as company vacations and freedom from responsibility. Over time, the position presents a significant opportunity for advancement within the company.
Are you qualified to assist Americans in achieving their bathroom and kitchen goals?
Apply now!
Type of job: Paid Full-Time: Hourly pay of $14 is anticipated: 30 to 50 per week. Advantages:
Health insurance, dental insurance, training on the job, paid time off, vision insurance, working from home
Four-hour shift, eight-hour shift, day shift, and evening shift
Are you able to relocate to Florida, Texas, or Arkansas, or are you currently a resident there?
How fast do you typically type, in words per minute (WPM)?
Experience:
Service to Customers: 1 year (Most desirable) Location:
Florida is required. Workplace: Remote