Full job description: Become a Service Dispatcher and join our team!
Location: Type of Remote/Hybrid Position: The full-time wage range is: Schedule: $21-$25 per hour Monday through Friday, 7:30 a.m. to 4:00 p.m.
Travel to the office on occasion Are you prepared to have an impact? We at Pristine Cleaning are looking for a Service Dispatcher who is enthusiastic and meticulous to join our dynamic team! This position is ideal for you if you enjoy coordinating schedules to ensure top-notch service delivery and relationship building and thrive in a fast-paced environment!
Why Use Perfect Cleaning? We have over 3,000 5-star reviews, making us one of the best cleaning services in Maine! Every member of our team contributes significantly to the transformation of the lives of our clients, and our culture is founded on gratitude, cooperation, and positivity. You will be the backbone of our operations as a Service Dispatcher, ensuring that our amazing cleaning technicians are scheduled effectively and that our clients receive the exceptional service they deserve.
What to Expect:
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Scheduling: Optimize technician routes to ensure high service standards and maximum efficiency. Schedules will be audited on a regular basis, time-off requests will be managed, and client requirements will be met seamlessly.
Dispatch: Manage daily schedules, ensure that all technicians achieve revenue goals, and be the first point of contact for staff dispatch.
Your exceptional organizational skills will ensure that our operations run smoothly.
Support for Clients: Serve as our clients’ primary point of contact, offering exceptional customer service and keeping client records confidential. You’ll handle questions, handle complaints, and make sure that customers are happy.
What We Provide:
A positive work environment where your contributions are valued and recognized Opportunities for personal and professional growth within a rapidly expanding company 401(k) matching Dental insurance Health insurance On-the-job training Opportunities for advancement Paid time off Paid training Vision insurance Paid birthday off Paid quarterly incentives Paid monthly team outings Paid leadership team outings
If you live within a 60-minute drive of our Scarborough office, you can apply! Available Monday through Friday from 7:30 a.m. to 3:30 p.m. High energy, personable individual with great customer service skills Scheduling and/or dispatching experience Strong computer skills, including proficiency in Google Docs, Google Sheets, and CRMs Strong phone administration skills and a friendly demeanor Excellent organizational and time management abilities A proactive attitude, ready to tackle challenges and provide solutions Knowledge of the cleaning industry is Join the amazing Pristine Cleaning team by clicking the apply button!
Perfect Cleaning Co. is glad to be an equivalent open door working environment and a governmental policy regarding minorities in society manager. This is a position for W-2 employees. We provide training and all of the necessary supplies.
Type of job: Paid Full-Time: Expected hours: Between $21 and $25 per hour 40 benefits per week:
Dental insurance, health insurance, paid time off, assistance with professional development, and vision insurance are all included in the 401(k) plan.
Monday through Friday, 8 hours, no weekends Experience:
Dispatching: Ability to commute: one year (preferable)
Workplace: Scarborough, ME 04074 (Required) In Scarborough, ME 04074, hybrid remote