Full job description: Why travel around the world?

Are you looking for a welcoming workplace with great coworkers? Are you interested in running a business of your own? Might it be said that you are a high performing worker searching for a test? Do you want to work around other people’s schedules? Then World Travel, Inc. is the place to go! Experience with APOLLO or Smartpoint GDS is required! No covering.

We are the largest organically grown travel management company in the United States and a global mid-market leader in corporate travel management. World Travel is owned by all of its employees and is entirely focused on providing superior service to meet our clients’ business requirements. We focus on keeping jobs, increasing employee engagement, and ensuring the company’s legacy for decades to come as an employee-owned business. A supportive work environment with responsive managers and caring coworkers is extremely important to us. With our employee-owners, World Travel truly cultivates a culture of honesty and trust. Apply now to join our team if you’re looking for a career with a difference.

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A corporate travel consultant (agent) who is knowledgeable about Apollo and domestic and international destinations is needed for this full-time virtual position. It is preferable to have booking experience with major sports teams. For this position, you must have experience in business, not in leisure. You must be in the United States. In addition to making accurate travel reservations and meeting the requirements of the client’s travel program, a Corporate Travel Consultant is tasked with maintaining and cultivating a relationship between World Travel, Inc. and its client through consultative conversations with travelers.

Apollo-Smartpoint – Native experience is required; GDS experience is mandatory.

Arranging complicated domestic and international travel for corporate clients, including hotel stays, ground transportation, transfers, and rental cars.

Informing travelers of international travel requirements and concerns (such as vaccinations, passports, and visas).

Consistently demonstrating an in-depth comprehension of the client’s travel policy, guidelines, authorization requirements, and other procedures

Providing excellent customer service at all times, utilizing time management skills to efficiently organize and process workload during designated shift times, projecting a mature and professional demeanor when interacting with the client, its employees, and colleagues, and fostering a strong, productive relationship with the client. fostering a strong, productive relationship with relevant travel representatives. counseling the client and travelers on traveler safety considerations, government travel regulations, preferred supplier support, savings opportunities, and logistical routings and options. researching and resolving

Maintain a high level of competency in operating the global distribution system (GDS), attend staff and training meetings (virtual or in-person) for ongoing updates in the travel industry, office procedures, and company updates

Utilizes the World Travel, Inc. phone effectively to provide the best possible customer service Keep the immediate supervisor fully and promptly informed of any potential issues or unusual matters of significance, and if necessary, take prompt corrective action or suggest other possible actions.

Demonstrate a strong internal and external customer service orientation; Maintain a favorable working relationship with company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. when interacting with clients, vendors, and coworkers, tact and diplomacy are required; courtesy and professionalism on the phone; ability to work on one’s own; sound judgment; a minimum of 100 transactions per month.

A high school diploma or equivalent is required; It is preferred to have completed a travel school program that is accredited and some college.

It is necessary to have two years of travel agent experience;

Preferably, two years of corporate travel experience. It is necessary to be proficient in Microsoft Office, specifically Outlook, Word, and Excel.

Strong familiarity with corporate online booking tools is strongly preferred. Strong familiarity with the Apollo GDS system, preferably Smartpoint. You must be able to type at least 50 words per minute on a keyboard.

Benefits:

ESOP, 401(k) with company match, Life Insurance, Medical, Dental, and Vision Insurance, EAP, Generous PTO, Paid Holidays + 2 Floating Holidays, Committed DEI initiative for the entire company, Open Door Policy for upper management, including the CEO, and A company that cares

Please let a representative of the People Operations Department know if you need a reasonable accommodation for the application or interview process.

Type of job: Paid Full-Time: Benefits: Starting at $50,000.00 per year

Dental insurance with a matching 401(k) plan Flexible scheduling with a flexible spending account Life insurance with paid time off Vision insurance

8-hour shift, day shift, evening shift, Monday through Friday

Consultant for Travel: 2 years (required) Place of employment: Remote

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