The full job description About MyComputerCareer MyComputerCareer (MyCC) is a technology company that focuses on higher education for profit and strives to improve lives through education. By providing cutting-edge IT training and certifications that paves the way for successful careers in information technology, we aim to empower individuals. Every team member at MyCC is motivated by a passion for assisting students in achieving their objectives and transforming their futures. This fosters a family-like atmosphere at MyCC.
Everything we do is guided by our core values of love, customer first, excellence, and ethics. We strive to provide students from all walks of life with accessible and supportive learning environments by offering campuses all over the United States and a robust online program. MyCC is dedicated to providing students with the resources and assistance they require to succeed in the rapidly expanding technology sector.
Schedule: Monday through Thursday, 1:00 a.m. to 2:00 a.m. EST Salary Exempt: $42,000 plus full benefits package You may reside in the following states: AL, AR, AZ, FL, GA, ID, IN, KY, LA, MD, MI, MN, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, WA, and WI The instructor is in charge of ensuring the academic, attendance, and certification success of the assigned student cohorts in accordance with the assigned academic delivery methodologies. It will be expected of the instructor to communicate effectively in both group settings and one-on-one student coaching or advising sessions.
Essential job responsibilities and duties include:
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As assigned, assist the Lead Instructor in teaching Information Technology to class populations of varying sizes using Resident, online, or hybrid academic delivery methods.
Coach and advise students one-on-one to achieve academic, attendance, and certification success using a variety of communication methods, including phone, chat, email, text, video, or in-person, verbal, and written communication.
In order to successfully pass each class and meet standards at evaluation times, make sure assigned student cohorts meet academic performance and attendance requirements.
Help the Lead Instructor manage the certification progress of students by tutoring them, issuing Golden Tickets, assisting them with exam scheduling, and communicating with them about exam results.
Respond promptly and accurately to questions and concerns raised by students.
Keep a record of all student communications and issues.
Assigned, actively manage the tutoring and assistance for students in campus or online Flex rooms, including opening and closing online Flex rooms.
Work together with the Lead Instructor to plan, prepare, and carry out the curriculum as well as the instructional activities in order to provide students with an exceptional educational and training experience each time they attend class, preparing them for their certification exams.
In accordance with the published syllabus, collaborate with the Lead Instructor to establish and communicate clear objectives for all learning activities.
Make use of current technology to help with instruction.
In order to resolve issues that students are having with their learning management system, you should communicate with the technology administrator.
Engage in professional development to incorporate current industry trends into the classroom environment. Instruct, monitor, and assist with troubleshooting students’ use of learning materials and equipment.
Follow the school’s policies and disciplinary procedures to enforce discipline and manage student behavior.
Participate in pilot programs, share ideas, give constructive feedback in formal and informal meetings, and help maintain or implement new learning activities or curricula to improve the academic and training program.
Other responsibilities as given.
Essential Skills:
aptitude for collaboration with others
ability to handle issues involving students.
presently possess or are able to obtain certifications relevant to the courses they teach.
must be able to work nights and weekends.
Self-propelled and high energy level.
Strong written and verbal communication skills; able to support others outside of the role that has been assigned.
abide by specific statistical requirements.
REQUIREMENTS FOR EDUCATION AND EXPERIENCE A bachelor’s degree, preferably in information technology or a field related to it; or a combination of training and work experience.
Graduates of MyComputerCareer are preferred.
a minimum of six months’ work experience in the IT sector.
It is preferable to have previous experience managing student certifications, completion, and attendance.
Experience with the Canvas Learning Management System’s troubleshooting is preferred.
DEMANDS PHYSICAL AND COGNITIVE:
The aforementioned job description is not meant to be an exhaustive list of the position’s requirements and responsibilities. The incumbents will carry out any and all additional responsibilities entrusted to them by their supervisor.
We welcome all qualified applicants!
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