The position’s full description Are you dedicated to enhancing the lives of veterans and their families? Think about working as a Veterans Services Officer in our Philadelphia Veterans Services Office for the Department of Military and Veterans Affairs. You will collaborate with veterans and dedicated advocates to meet their needs in this position. Through outreach, intake, and counseling on available benefits, you will play a crucial role in providing crucial advice, support, and direction. By facilitating access to essential benefits, your efforts will significantly impact the lives of those who have served. This is the ideal opportunity for you if you are dedicated to supporting veterans.
Learn how you can help care for Pennsylvania’s veterans while working for the Department of Military and Veterans Affairs by watching this video. Apply now to join the DMVA team!
DESCRIPTION OF WORK In this position, you will guide and assist veterans throughout the entire process of claiming benefits. You will prepare applications for benefits that meet the legal requirements of each type of benefit. Veterans will be represented and advocated for in the process of preparing, presenting, and securing their claims, which is part of your responsibility. You will interview veterans to help them develop their benefits claims and assist them in gathering the evidence they need to make successful claims. In addition, you will communicate with medical professionals to obtain the medical evidence required for claims and supply them with the necessary forms, including HIPAA waivers, to guarantee a successful claims process.
Do you want to know more? The position description contains additional information about this position.
Schedule for Work and Other Information:
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Work from 8:15 a.m. to 4:30 p.m., Monday through Friday, with a 45-minute lunch break, for a full-time position with a 37.5-hour work week
Telework: You might be able to work full-time from home (telework). You must work from an approved Pennsylvania location and have a securely configured high-speed internet connection in order to telework. You will be able to report to the Philadelphia headquarters office if you are unable to telework.
Salary: The starting salary may not always be negotiable.
Email will be used to send you additional information about this position. For these notifications, check your email, including your spam and junk folders.
EXPERIENCE, EDUCATION, AND ELIGIBILITY REQUIREMENTS Minimum Experience and Education Requirements:
one year as a Veterans Services Specialist with the DMVA (the commonwealth title); or five years of experience analyzing and determining people’s eligibility for public assistance or benefits. or a bachelor’s degree in human services, business administration, public administration, or a related field and one year of experience analyzing and determining people’s eligibility for public benefits or services programs; or a similar combination of training and experience.
Particular Needs:
Within one year of starting work, all positions in this position must have valid accreditation as a veterans service officer from the U.S. Department of Veterans Affairs or be eligible for accreditation.
Further Requirements:
You must be capable of carrying out essential job duties.
Preference (but not required) Qualifications:
familiarity with the methods of interviewing that are used to gather data for public assistance programs and the criteria that must be met to be eligible for them
ability to communicate effectively orally and in writing, as well as to establish and maintain productive working relationships
Possessing a Class C driver’s license and the willingness to travel, which may necessitate overnight stays at short notice
Legal Prerequisites:
Criminal history reports will need to be submitted in order to accept a job offer that is conditional. Check the contact info for the hiring agency.
What to Do:
The information contained in resumes, cover letters, and other similar documents will not be evaluated or taken into consideration when determining your eligibility for the position. On the application, you must include relevant, in-depth information about your education and experience to demonstrate your suitability for the position.
A copy of your college transcripts must be attached if you claim education in your responses to the supplemental application questions in order for your claim to count toward the minimum requirements. Acceptable transcripts are unofficial ones.
You must submit your application by the posting deadline. Applications received late or any other required materials will not be considered.
You may not be considered for this position if you do not meet the above application requirements.
Veterans:
In accordance with 51 Pa. C.S. 7103, veterans who meet the requirements for a position in the state or local government are given preference when hiring. Visit www.employment.pa.gov/Additional%20Info/Pages/default.aspx and select the Veterans’ Preference tab for more information about veterans’ employment preferences. You can also get in touch with us at ra-cs-vetpreference@pa.gov.
Relay Service for Telecommunications (TRS):
711 (people with hearing and speech impairments or others).
Please discuss your request for accommodations with the interviewer prior to your interview date if you are contacted for an interview and require accommodations due to a disability.
The Commonwealth is committed to a diverse workforce and is an employer of equal employment opportunity. In our efforts to find, train, and keep the best people to serve Pennsylvanians, the Commonwealth places a high value on diversity. Race, color, religion, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, HIV/AIDS status, disability, and any other protected categories are not grounds for discrimination in the Commonwealth. It is encouraged for all diverse candidates to apply.
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Health and Wellness We provide a variety of health insurance options so that our workers can pick the one that works best for them and their families. Health insurance, dental, vision, and wellness programs are all part of our comprehensive benefits package.*
Compensation and Financial Planning We make an investment in the well-being of our employees by offering them competitive wages and a variety of options for retirement and investment plans to help them save money and have peace of mind.
Work-Life Balance We are aware that life includes more than just work! In addition to flexible work schedules and opportunities to work from home, our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for the majority of major U.S. holidays.
Values and Culture We are proud of the work we do and offer our employees numerous opportunities to advance and help the community. We offer opportunities for internal mobility, professional development, and the chance to participate in workplace charitable giving as one of the state’s largest employers.
Employee Benefits Sometimes, the smallest “extras” make all the difference. On a wide range of memberships and services, our employees receive special rates and discounts that are only available to them.
Please go to www.employment.pa.gov and click on the benefits box to learn more about these Total Rewards benefits.
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