Full job description: Why travel around the world?

Are you looking for a welcoming workplace with great coworkers? Are you interested in running a business of your own? Might it be said that you are a high performing worker searching for a test? Do you want to work around other people’s schedules? Then World Travel, Inc. is the place to go!

We’re looking for people who have worked in corporate travel and are familiar with SABRE or Apollo GDS! This is for our After Hours shift, which runs from 4:30 p.m. EST (1:30 p.m. PT) on weekends and nights. The residency of all applicants must be in the United States.

We are the largest organically grown travel management company in the United States and a global mid-market leader in corporate travel management. World Travel is owned by all of its employees and is entirely focused on providing superior service to meet our clients’ business requirements. We focus on keeping jobs, increasing employee engagement, and ensuring the company’s legacy for decades to come as an employee-owned business. A supportive work environment with responsive managers and caring coworkers is extremely important to us. With our employee-owners, World Travel truly cultivates a culture of honesty and trust. Apply now to join our team if you’re looking for a career with a difference.

A corporate travel consultant (agent) who is knowledgeable about Sabre or Apollo, as well as domestic and international destinations, is needed for this position. For this position, you must have a background in business, not in leisure. You must be in the United States. In addition to making accurate reservations for business travel and meeting the requirements of the client’s travel program, a Corporate Travel Consultant is responsible for fostering and maintaining a relationship between World Travel, Inc. and its client through consultative conversations with the travelers.

Scope of work:

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Arranging complicated domestic and international travel for corporate clients, including hotel stays, ground transportation, transfers, and rental cars.

Informing travelers of international travel requirements and concerns (such as vaccinations, passports, and visas).

Consistently demonstrating an in-depth comprehension of the client’s travel policy, guidelines, authorization requirements, and other procedures

Providing excellent customer service at all times; utilizing time management skills to efficiently organize and process workload during designated shift times; projecting a mature and professional demeanor when interacting with the client, its employees, and colleagues; Fostering a strong, productive relationship with the client while maintaining a clear understanding that the client is the client and not the employer; Fostering a strong, productive relationship with relevant travel behalf; Counseling the client and travelers on traveler safety considerations, government travel regulations, preferred supplier support, savings opportunities

Maintain a high level of competency in operating the global distribution system (GDS), attend staff and training meetings (virtual or in-person) for ongoing updates in the travel industry, office procedures, and company updates

Utilizes the World Travel, Inc. phone effectively to provide the best possible customer service Keep the immediate supervisor fully and promptly informed of any potential issues or unusual matters of significance, and if necessary, take prompt corrective action or suggest other possible actions.

Demonstrate a strong internal and external customer service orientation; Maintain a favorable working relationship with company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. when interacting with clients, vendors, and coworkers, tact and diplomacy are required; courtesy and professionalism on the phone; ability to work on one’s own; sound judgment; a high school diploma or equivalent is required; It is preferred to have completed a travel school program that is accredited and some college.

Please let a representative of the People Operations Department know if you need a reasonable accommodation for the application or interview process.

It is necessary to have two years of corporate travel agent experience;

Preferably, two years of corporate travel experience. It is necessary to be proficient in Microsoft Office, specifically Outlook, Word, and Excel.

Strong working information on the Saber or Apollo GDS framework.

It is strongly recommended to be familiar with corporate online booking tools. You must be able to type at least 50 words per minute on a keyboard.

Please let a representative of the People Operations Department know if you need a reasonable accommodation for the application or interview process.

Regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law, World Travel is committed to providing equal employment opportunity. The continued success of the business depends on the full and efficient utilization of qualified personnel. As a result, harassment is against the law, and all aspects of recruitment, training, compensation, benefits, promotions, and transfers are non-discriminatory and in accordance with equal opportunity principles. World Travel is committed to complying with legal requirements by providing individuals with disabilities with reasonable accommodations during the hiring process. Please send an email to people@worldtravelinc.com if you need accommodations while looking for work. We will make decisions about accommodations request by request. Emails and messages pertaining to anything other than requests for accommodations will not be returned.

Type of job: Paid Full-Time: Benefits: Starting at $50,000.00 per year

Dental insurance with a matching 401(k) plan Flexible scheduling with a flexible spending account Life insurance with paid time off Vision insurance

Ten-hour shift, eight-hour shift, evening shift, night shift, and overnight shift

Your primary GDS is what?
Experience:

Consultant for Travel: 2 years (required) Place of employment: Remote

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