airline remote customer service jobs

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full job description Your ideas can shape corporate travel’s future. Challenge the status quo by joining BCD!

Full-time Meeting Air Coordinator (Remote) based in the United States or Canada In this position, you will be in charge of making airline reservations as requested by program participants and in accordance with assigned group programs. You will help clients understand our services and qualify all meeting requests, provide support services to the event manager and Meeting Planners, and lend a hand whenever necessary to ensure the event or meeting runs smoothly.

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You will be the primary point of contact for all participant services related to an event as a Meeting Air Coordinator. You will support online registration via CVENT and online booking via Concur. You will use the appropriate BCD tools, GDS, and systems to complete requests. You will demonstrate knowledge of airline supplier rules, including airline contracts held by clients or BCD. You will complete assigned work to meet SLAs on all assigned accounts. You will work within customer budgetary guidelines and advise the Attendee Services Coordinator of any concerns.

You will provide Knowledge of Amadeus is preferred, as is previous experience with meeting air coordination.

Working in a team setting is preferred. Proficiency in Microsoft Office (Word, Excel, and Outlook) is a plus. Excellent communication skills, both verbally and in writing. Working knowledge of database systems is a plus. About us.

We are the market leader in travel management. Our clients include some of the most well-known and cutting-edge consumer and business brands in the world. We help individuals and businesses travel smarter and achieve more. We work in excess of 100 nations, and most of our 10,000+ individuals work basically (on the grounds that a 10-second drive generally seems OK). We are committed to sustainability as well as achieving success for ourselves, our company, and our customers. Become familiar with BCD Travel.

Working at BCD means connecting, working together, and celebrating. You will be a part of a dynamic, flexible, and virtual workplace that encourages a healthy work-life balance so you can concentrate on what makes you happy. But don’t just rely on what we say! Learn more about the great benefits of Life at BCD and the reasons why people join BCD.

At BCD Travel, we value you, our culture, and our success are defined by you. You will be offered opportunities to work from home or remotely, opportunities to grow your skillset and career, vacation days to rest and recharge, a compensation package that feels fair to you, including tools for mental, physical, and financial wellbeing, discounts for professionals in the travel industry, and an inclusive work environment where diversity is celebrated. We carefully consider a wide range of compensation factors, such as your experience and professional background. For the position of Meeting Air Coordinator, candidates in US jurisdictions can expect to earn between $52,000 and $62,000. The actual compensation is determined by your skills, qualifications, experience, and location.

Are you ready to go on the journey? Apply now!

We are committed to creating a workplace that is authentic, inclusive, and diverse. Even if you’re excited about a position but don’t have the right experience, we still encourage you to apply.

 

airline remote customer service jobs

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