Full job description: We appreciate you considering our firm for the Customer Service Representative position. We’re looking for a dedicated person to join our team and give our customers excellent service.
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Responsibilities:
– Handling and resolving customer complaints – Processing orders, forms, and requests – Keeping records of customer interactions, transactions, comments, and complaints – Communicating and coordinating with colleagues as necessary The overall scope of this position is to assist survivors of the most recent Hurricanes in Florida by submitting applications for temporary shelter, calling out to survivors who have started the process, and gathering information that is missing from a current application.
Qualifications:
-MUST TALK IN EXCELLENT ENGLISH.
MUST PASS A BACKGROUND CHECK Excellent verbal and written communication skills, as well as the ability to work in a fast-paced environment, strong problem-solving skills, the ability to effectively multitask, prioritize tasks, and use Microsoft Office Suite and other relevant software. A high school diploma or an equivalent is required.
USB Headset (no bluetooth headsets) USB Hardwired Internet Connection (no WiFi) High Speed Internet (Cable or DSL) USB Headset (no Bluetooth headsets) Windows 10 or higher computer (desktop or laptop) with at least 8GB of RAM
Workplace that is quiet and professional (no pets, children, or other members of the family roaming in your workspace during your scheduled work hours). STRONG COMMUNICATION SKILLS POSITION SCHEDULES:
You must be available to work from 1 p.m. to 9 p.m. Central Standard Time, including weekends. If you have the qualifications we are looking for and are passionate about providing excellent customer service, please apply today. We are eager to hear from you!
Types of jobs Seasonal, full-time Salary: Expected hours are between $12 and $14 per hour. 24 to 40 hours per week.
Work from home training on the job
Night shift Day shift Workplace: Remote