Comcast work from home, customer support jobs

Full Time12-Sep-2024
Overview

Comcast unites the best in media and innovation. We drive advancement to make the world's best amusement and online encounters. As a Fortune 50 pioneer, we set the rhythm in various imaginative and captivating organizations and set out vocation open doors across a large number of areas and disciplines. We are at the front of progress and move at an astonishing speed, because of our exceptional individuals, who rejuvenate state of the art items and administrations for a great many clients consistently. In the event that you share in our energy for collaboration, our vision to upset businesses and our objective to lead the future in media and innovation, we believe you should quick forward your vocation at Comcast.

 

Work Outline

Answerable for giving explicit item or potentially specialized information, guidance and backing to Agents and clients. Fills in as a cooperative individual from the outreach group to market and sell the Organization's product offerings. Gives knowledge to clients on current organization circumstances. Works with moderate direction in own subject matter.

Set of working responsibilities

 

Center Liabilities:

How you'll have an effect!

Liable for pre-initiation specialized help of Masergy's arrangement of administrations.

Support WAN-LAN incorporation, building plan and approval.

Recognize capability plan and item choice.

Take part in client execution arranging and related exercises to guarantee consistent combination or turn-up of Masergy administrations for both new and existing clients.

Team up with Item The executives to work with the plan, improvement and sending new item contributions.

Extra obligations as appointed.

 

Abilities/Capacities/Information:

Information: experience of study/comprehension of concept(s)

Broad information on TCP/IP and UDP and IPv4 and IPv6 tending to.

High level information on steering conventions like BGP, EIGRP, and OSPF

Working information on NAT, VRRP/HSRP, Meeting based firewalls, QOS, Layer 2 VPLS, and MPLS network standards

Solid L2/L3 convention information work in MPLS-based Administrations

Working information on Linux working framework and SD WAN ideas

Dynamic directing conventions, load adjusting and failover procedures

Abilities: perceptible skill to perform movement

Brilliant composed and verbal relational abilities

Outstanding insightful and critical thinking abilities that has capacity to quickly distinguish and investigate issues

Solid relational abilities that can convey obviously and in a reasonable estate with a large number of individuals like friends, chiefs, clients, merchants, wholesalers and the overall population

Brilliant decisive reasoning and critical thinking abilities that can sort out and focus on a few ventures and undertakings all at once

Demonstrated inventive reasoning abilities that can investigate out of the case and take care of issues.

Remarkable client's connection abilities in both up close and personal and phone contact.

Capacity: Conduct that outcomes in a detectable item

Capacity to determine complex issues and enough record test progress and results to give week by week/month to month/yearly measurements

Capacity to convey plainly and in a justifiable house with many individuals like friends, directors, clients, merchants, wholesalers and the overall population

Laid out capacity to really exhortation and insight the two directors and non-administrative representatives on delicate business related issues

Capacity to manage issues including a few substantial factors in normalized circumstances

Capacity to work a ready to come in case of an emergency revolution remembering late night and ends of the week for a common timetable

 

Optimal Capacities and Qualities!

Least four (4) years' experience working in LAN/WAN execution or backing job (Execution/investigating liabilities incorporate switches, switches, firewalls, and NIDs).

Active involvement in Alcatel (Nokia) ESR, Cisco switches and switches, Fortinet firewalls, Suggestion and Adva NIDs, SDN-NFV, Silver Pinnacle SD WAN, Riverbed WAN Improvement and CERTES WAN Encryption.

Solid IT/WAN-LAN Coordination experience.

Fruitful Specialized Deals Discernment as well as IT return for capital invested insight.

Involved insight with enormous L2/L3 geographies using Alcatel-Bright, Cisco, and Juniper.

 

Representatives at all levels are supposed to:

Grasp our Working Standards; cause them the rules for how you to take care of your business.

Own the client experience - think and act in manners that put our clients first, give them consistent advanced choices at each touchpoint, and make them advertisers of our items and administrations.

Know a great deal - be energetic students, clients and promoters of our game-evolving innovation, items and administrations, particularly our computerized instruments and encounters.

Win collectively - get enormous things going by cooperating and being available to novel thoughts.

Be a functioning piece of the Net Advertiser Framework - an approach to working that brings more worker and client input into the organization - by joining groups, settling on decision backs and assisting us with raising chances to improve the situation for our clients.

Drive results and development.

Regard and advance consideration and variety.

Make the right decision for one another, our clients, financial backers and our networks.

 

Disclaimer:

 

This data has been intended to show the overall nature and level of work performed by representatives in this job. It isn't intended to contain or be deciphered as a thorough stock of all obligations, obligations and capabilities.

Comcast is pleased to be an equivalent open door working environment. We will consider all certified candidates for work regardless of race, variety, religion, age, sex, sexual direction, orientation personality, public beginning, inability, veteran status, hereditary data, or some other premise safeguarded by material regulation.

 

Comcast work from home, customer support jobs