About Flipkart

Flipkart is focused on the reason for changing business in India through our interests in made-in-India innovation developments, client driven elements and builds, a different class scene and a top notch store network. With a client base of more than 350 million, item inclusion of north of 150 million across 80+ classifications, center around creating immediate and backhanded business and a pledge to enabling ages of business people and MSMEs and a maintainable development methodology - Flipkart is expanding for our clients, partners, and the planet in general!

Flipkart is a piece of the Walmart-claimed Flipkart Gathering, which likewise incorporates bunch organizations Flipkart Health+, Myntra, and Cleartrip. The Gathering is likewise a greater part investor in PhonePe, one of the main Installments Applications in India.

About the Job:

Be the voice of the client and lead endeavors with various partners to expand client development (maintenance, wallet share, rehash)

Grasp key information structures and assemble speculations and bits of knowledge around the client

Enhance dollar spends on maintenance - CAC/RPC/return for capital invested

Work with item groups to drive item drove development for the stage

Assemble profoundly effective client change and maintenance methodologies

Own and upgrade key CRM channels like PNs, WhatsApp, Inapp, and so on to drive business development

Work intimately with tech, plan and business groups to advance channel wellbeing, development and business results

About the group:

Flipkart is focused on the reason for changing business in India through our interests in made-in-India innovation developments, client driven highlights and builds, a different classification scene and a top notch store network. With a client base of north of 350 million, item inclusion of more than 150 million across 80+ classes, center around producing immediate and roundabout work and a guarantee to enabling ages of business people and MSMEs and a supportable development methodology - Flipkart is expanding our clients, partners, and the planet in general!

Flipkart is a piece of the Walmart-claimed Flipkart Gathering, which likewise incorporates bunch organizations Flipkart Health+, Myntra, and Cleartrip. The Gathering is likewise a larger part investor in PhonePe, one of the main installment applications in India.

You are Answerable for:

The competitor will be liable for client maintenance and development sanction, with an emphasis on building the right builds and instruments to drive client development and LTV. This job will require a very organized and logical way to deal with seeing information, bringing out experiences around the client, and organized remembered to fabricate a drawn out client maintenance structure. Key partners would incorporate Item, Showcasing and CX groups, Examination organization, Business Money accomplices and Class Directors.

To prevail in this job - you ought to have the accompanying:

Client Examination experience or MBA from top level B-school with an all out Encounter 3-7 years (experience in CRM/CLM, Reliability and maintenance Projects will be an additional benefit)

Demonstrated history of conveying unmistakable outcomes inside your separate capabilities

Very high feeling of pride and critical thinking abilities

Logical bowed of psyche, alright with doing the math and transforming them into significant bits of knowledge that assist with pursuing centered choices

Related knowledge in Internet business/Retail business liked

Solid partner and venture the board abilities required

High inclination for activity and Client first methodology

Why work with us?

At Flipkart, we vow to expand what you care about the most. You'll get a potential chance to make an imprint and make your own heritage, you'll have opportunity to explore, learn and develop, you'll get to work with the best in our comprehensive groups and experience our way of life of care to guarantee that you can zero in on giving your all work.

Each Flipster is a Maximiser - Inquisitive, Bold, Pioneering, Reason Driven, Energized By Huge Difficulties, A Cooperative person and Comprehensive. In the event that this is the sort of person you are, Flipkart is where you can flourish.

We comprehend that your own yearnings and excursions are one of a kind. So you pick what you need to expand, and we give you the stage to it. Since when you amplify, we augment.

Visit our profession site to find out about working at Flipkart.

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